Securus Technologies is a company that is based in Dallas Texas in the United States. Its main area of business is in prison technology. The company offices are in Carrollton, Texas, Atlanta and Georgia. The company also serves correctional facilities in Canada and Mexico. The company’s operations are huge and employ more than 1,000 employees who give services to 2,600 prisons.
The number of prisoners that are served the Securus is more than 1,000,000. The company was founded in 1986. In its growth strategies, the company announced that it had invested $600 million in patents, acquisitions, and other technologies. Securus Technologies is known for providing comprehensive services and the customer service is friendly and responds to customer queries on time.
Securus Technologies offers Managed Access Solutions that are meant to control the use of contraband phones. The system has received recognition from more than five prisons. Also, the company is in partnership with Harris Corporation to offer a service called Cell Defender technology. The partnership began in July 2016. Recently in 2017, the company introduced wireless technology that is meant to prevent mobile networks from connecting to contraband cell phones.
Customers commenting on using the technology
According to Securus Technologies CEO, Richard A. Smith, the company develops one product per week. This, he says, is to help correctional facilities prevent and solve crimes. He says that the company receives letters and emails from customers regarding their services.
In one of the letters, a customer detailed how they were able to use the information from the calls to arrest corrupt staff. Also, by using the company’s technology, a client said they were able to get information on inmate drug and alcohol use.
A client praised Securus Technologies on their revolutionary technology that is transforming the incarceration sector which is geared towards keeping the society safe.